Morimi Fire Solutions – Privacy Policy

Last updated: 19 March 2026

Morimi Fire Solutions (“we”, “our”, “us”) is committed to protecting your personal information and ensuring compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website https://morimifire.co.za.

1. Information We Collect

We collect personal information that you voluntarily provide through our contact form or when communicating with us directly. This may include your name, phone number, email address, company details, service selection, and any message you submit. We may also collect basic technical data through cookies used for functionality, performance, and analytics as indicated in our cookie banner. We do not collect sensitive or unnecessary personal information.

2. How We Use Your Information

We use your information to respond to enquiries, provide quotations, schedule site inspections, communicate regarding our services, maintain internal records, and improve customer support. We do not sell or trade your personal information.

3. Legal Basis for Processing (POPIA)

We process your information based on your consent when submitting the contact form, legitimate interest in responding to service-related enquiries, and contractual necessity when communication is required to deliver fire protection services.

4. How We Store and Protect Your Information

We implement reasonable technical and organisational safeguards to protect your information from loss, misuse, unauthorised access, disclosure, or alteration. Only authorised personnel have access to your information for operational purposes.

5. Sharing of Information

We do not share your personal information with third parties except when required by law, when necessary to provide a service you requested, or with trusted service providers who support our operations under confidentiality obligations. We do not share your information for marketing without explicit consent.

6. Cookies and Tracking

Our website uses cookies to improve functionality, personalise content, and analyse traffic. You may accept, reject, or customise cookie preferences through the cookie banner. Non-essential cookies are only activated with your consent.

7. Data Retention

We retain your information only as long as necessary to respond to your enquiry, maintain business records, or comply with legal requirements. You may request deletion of your information at any time.

8. Your Rights Under POPIA

You have the right to request access to your personal information, request correction or deletion, withdraw consent, object to processing, and lodge a complaint with the Information Regulator. To exercise these rights, contact us at johan@morimifire.co.za or 082 2555 825.

9. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Us

For questions about this Privacy Policy or how your information is handled, contact:
Morimi Fire Solutions
Email: johan@morimifire.co.za
Phone: 082 2555 825 / (010) 018 6917
Address: 79 Watt Street, Meadowdale, Germiston, Gauteng, South Africa